How do you terminate a membership?

• Per signed contract, all memberships are to be terminated in person and in writing.  A 30-day written notice is to be completed at the front desk. All memberships must be up to date on all financial obligations before memberships can be fully processed.

What if the member has moved out of the area and needs to terminate a membership?​

• Please email the club at athenshealthclubdesk@gmail.com to begin the process of termination.​

How can billing be updated?​

• Anyone at the front desk can take your new information over the phone.  You are also able to access and update your billing information using the member login.​

Is there a military discount?​

• Yes!  We love our service members.  A 12 month membership will have the $35 administration fee waived. ​

Can an account be put on a FREEZE?​

• Memberships can be put on a freeze for up to 3 months if the member is in the military or there is a medical reason the member cannot use the facilities.   The member will need to provide written documentation showing military orders or the medical reason.​

What is the price of childcare?​

• Childcare is $5 per kid per month.  This additional service can be added or removed at any time.​

What are the childcare requirements?

• Children must be at least 18 months to be left in childcare for up to 90 minutes.​

• Staff cannot change diapers or take children to the restroom ​

What is the minimum age to join the gym?

• Ages 11-13 must be accompanied by an adult​

• Ages 13 and up can use the facilities independently but with respect to other members and gym etiquette.

Can a new member be added to an existing members account?

• Yes!  We welcome all members; however, the new member can only be added by the existing billed member.  Please visit the front desk to complete the appropriate paperwork.  ​

  • adding a new member to the exisiting membership obligates both the new member and the existing member to maintain the membership for 4 months.  Termination cannot be filed or processed until after the initial 4 month member add-on.  ​

  • Billed member is responsible for the new members monthly billing.

Can a member add or remove a service to their membership via phone or email?  (ie: tanning or childcare)​

• The billed member needs to complete the appropriate paperwork at ​the front desk for addition or removal of any services.

Do you offer Free Trial Memberships?​

• We do not offer free trial memberships; however, a day or week pass can be purchased at the front desk.  A day/week pass allows the guest to use the facilities just as any other member.​